Help centre
How can we help?
Guides for the everyday, answers to common questions, every keyboard shortcut and a person when you need one.
Start with a guide.
Each one takes a few minutes and follows the app as it is today.
6 steps
Getting started in 5 minutes
Sign in, capture your first tasks with quick add, make a project with sections and find your way around Today, list, board and calendar.
7 steps
Quick add: the full grammar
Every date, time, duration, repeat, project, priority, tag and person that quick add understands, in English and Swedish, with examples.
6 steps
Plan your day and focus
Plan the morning, block time in the week calendar, work in focus sessions with real breaks and wrap up the day, all inside thisflow.
6 steps
Share a project and pick roles
Share a project by email or by link, choose between owner, editor, viewer and guest, and decide how long a share link keeps working.
5 steps
Email to thisflow
Get a private address, then send or forward emails to it from Gmail, Outlook or any mail app and they become tasks in your Inbox.
5 steps
Move from Todoist
Export your Todoist projects as CSV, check the preview in thisflow and import sections, subtasks, labels, priorities, dates and comments.
Common questions
Is thisflow free?
Yes. The Free plan costs nothing and has every view, quick add and sharing, with 10 projects, 3 members and 5 guests per workspace. During the beta everything is free, including what will be part of Pro and Team.
Which languages does quick add understand?
English and Swedish, always both, whatever language the app is set to. You can write “tomorrow 3pm” and “imorgon kl 15” in the same list.
What happens to my price later?
Your price is locked for as long as you subscribe. If list prices change, you get 90 days' notice and 12 months at your old price, and a feature you pay for never moves to a higher plan.
Where can I use quick add?
In the quick add field and the new task sheet on the phone, in a board column's add field, in Text to tasks, in the subject of an email to your thisflow address, with /thisflow in Slack, and through the MCP server for AI assistants. All of them read a line the same way.
Who is thisflow for?
Small teams and agencies, from 2 to about 50 people, who share projects every day and want something lighter than an all-in-one work tool. It works just as well alone, on Free or Pro.
Do guests cost anything?
No. Guests see only the projects you share with them and never need a paid seat. Free allows 5 guests per workspace, Pro 10, and Team 5 for every member.
What if quick add reads a word I meant as text?
Everything it recognises shows as a chip under the field before you press Enter, so you see what will happen. Text in double quotes is never read: Watch "Tomorrow never dies" tomorrow is a film, due tomorrow.
How does Team pricing work?
Team is priced per person in the workspace, with no seat minimum. Each person also brings 5 free guests. Pay monthly, or yearly for a lower price per month.
Where is my data stored?
On our server at UpCloud in Stockholm, Sweden, with backups on the same server for 14 days. Your tasks are also kept on your own device so the app works offline. We do not sell data and we show no ads.
Does it work offline?
Yes. thisflow keeps your tasks on your device, so you can add, edit and complete them without a connection. Changes sync when you are back online, and the app tells you if something could not be saved.
Is AI included?
Yes, in Pro and Team at no extra cost: Text to tasks, Suggest steps and Ask thisflow, with a fair-use limit of 100 suggestions per person and day. There are no credits to buy. Speaking a task uses your browser's speech recognition and works on every plan.
Can I bring my tasks from another tool?
Yes. thisflow imports from Todoist, Asana, Trello, TickTick, ClickUp and Linear, and from a CSV file, which covers Jira, Notion and monday.com. Sections, subtasks, labels, assignees, due dates and comments come along where the other tool has them.
Is there an app for iPhone and Android?
thisflow runs in the browser and can be installed as an app on iPhone, Android and the desktop, where it opens without a network. Native iPhone, Apple Watch and Android apps are planned.
Keyboard shortcuts
Everything in thisflow has a key. Press ? in the app to see them all.
On Windows and Linux, use Ctrl where it says ⌘.
| Does | Keys |
|---|---|
| Command palette | ⌘+K |
| Undo the last change | ⌘+Z |
| Keyboard shortcuts | ? |
| New task | CorQ |
| New project | Shift+P |
| Toggle light and dark | Shift+T |
| Switch language | Shift+L |
| Pause or resume focus | Shift+F |
| Does | Keys |
|---|---|
| Show or hide the sidebar | [ |
| Go to Today | GthenI |
| Go to Inbox | GthenN |
| Go to Upcoming | GthenK |
| Go to Assigned to me | GthenA |
| Go to Someday | GthenS |
| Go to Logbook | GthenL |
| Next task | Jor↓ |
| Previous task | Kor↑ |
| Does | Keys |
|---|---|
| Select or deselect | X |
| Extend selection down | Shift+JorShift+↓ |
| Extend selection up | Shift+KorShift+↑ |
| Select all | ⌘+A |
| Clear selection, close panel | Esc |
| Does | Keys |
|---|---|
| Open | Eor↵ |
| Complete | ⌘+↵ |
| Priority 1 (high) to 4 (none) | 1–4 |
| Due date | D |
| Tags | L |
| Assignees | A |
| Move to project | M |
| Focus on the task | F |
| Duplicate | ⌘+D |
| Move to Trash | ⌘+⌫orDelete |
| Action menu | Shift+F10 |
Still stuck? Write to us.
A person reads every email to help@thisflow.com. Tell us what you tried and what you expected.